Inverter faults
Fault codes the moment the inverter raises them: earth leakage, overload, overheating and more.
Email and SMSSunsynkDeyeLuxPower
We check your inverter every 5 minutes: fault codes, batteries, grid power, every solar string and the Wi-Fi link. You only hear from us when something needs attention, by SMS or email, and we can come and fix it.
Then R590 a year, about R49 a month. No card needed to start.
SMS from Solar WatchGrid power is off at Your house since 18:42. Battery 64%, about 9 h at the current use.
Power off at home? Once it's been off 15 minutes you get one SMS and email with your battery level and roughly how long it will last.
Start 3 months freeThe whole system, not just the panels. And you only hear from us when something needs attention.
Fault codes the moment the inverter raises them: earth leakage, overload, overheating and more.
Email and SMSLow battery during an outage, a battery running hot, one that stops talking to the inverter, and one that slowly holds less charge.
SMS and emailOne SMS and email once the power has been off 15 minutes, with your battery level and how long it should last. Short dips are ignored.
SMS and emailYour inverter stops reporting: the Wi-Fi router, the dongle or the inverter itself.
Email and SMSA dead or weak string: a blown fuse, a tripped DC breaker or a burnt connector, flagged within 15 minutes.
Email and SMSA reminder when your yearly service is due, so small problems are found before they cost you.
Reminder3 months free, no card needed. Then R590 a year.
In the Sunsynk Connect, Deye Cloud or LuxPower app, the same way you would share it with any installer. We never need your password.
You hear from us the moment something's wrong, and you can book a callout, service or firmware upgrade from your dashboard.
One home system, one yearly price, everything included. Start with 3 months free, no card needed.
3 months free
R590/year
About R49 a month, R1.62 a day. The first 3 months are free.
It pays for itself. A blown string fuse on a typical 5 kW system can waste around 10 kWh of solar a day, usually without any fault code on the inverter. That's about 300 kWh a month, worth more than a whole year of Solar Watch. We spot it within 15 minutes.
The free 3 months are once per inverter. Maintenance services, firmware upgrades and callouts are quoted separately and booked from your dashboard.
Watch every client's system in one place. Add the Sunsynk, Deye or LuxPower login you already use for your clients' plants and every inverter, battery and string is checked every 5 minutes. Faults come to you, not to your clients, so you decide what to tell them, and you're at the door before they notice.